The Strategy Unit works on complex challenges. Our services add most value where the need for innovation and clear thinking is high and the suitability of standard approaches is low.

So, in all cases, our support is tailored to the specific needs of the organisations and systems we work with.

Our services span the innovation and improvement cycle. We help our customers understand challenges, design responses, improve delivery, and evaluate results. In short, we help them ‘Diagnose’, ‘Design’ and ‘Deliver’.


  Organisations and systems need
So the Strategy Unit’s services include:
Diagnose Understand the nature, scale and
likely evolution of population
needs and service responses
  • Needs assessments
  • Comparative analysis
  • Problem structuring support
  • Population and geographical mapping
  • Prospective modelling
  • Scenario planning
Design Define strategic priorities, know
what will deliver them and
understand expected impacts
  • Strategy and programme development
  • Options appraisal and consensus building
  • Quantification of improvement opportunities
  • Business case development
  • Selection and measurement of outcomes
  • Integrated impact assessments
  • Organisational development support
Deliver Work in partnership to build
capacity for delivery. Track
implementation and evaluate
  • Rapid feedback evaluation
  • Impact evaluation and economic analysis
  • Governance support / independent reviews
  • Trusted advisor support; mentoring and coaching
  • Developing ‘self-improving systems’
  • Clinical peer review
  • Learning and dissemination

The Publications page shows examples of outputs from our work.